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Refund Policy
Refund Policy - the basics
I record packaging to protect both you and I so that there is proof the item was intact prior to shipment. Should there be any damage to the product, I can issue credit or refund only if the item was damaged or lost in transit. I cannot replace the item as these handbags are one of one and I do not carry multiples as they are part of mine and my family's personal collection.
What to include in the Refund Policy
Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.
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